These Terms & Conditions govern your use of the mpo02 platform, your account, and all betting activity conducted through our services. By registering an account or placing a bet on mpo02, you agree to be bound by these terms in full.
In these Terms & Conditions, the following terms shall have the meanings set forth below unless the context requires otherwise:
By accessing the mpo02 platform, creating an account, or placing any bet, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these terms, you must discontinue use of the platform immediately and refrain from creating an account or placing bets.
mpo02 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Any such changes will become effective immediately upon publication on this page, with the "Last Updated" date revised accordingly. It is your responsibility to review these terms periodically. Continued use of the platform following any modification constitutes acceptance of the revised terms.
These Terms & Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming guidelines, which form part of the overall agreement between you and mpo02.
You must be at least 21 years of age to register an account, deposit funds, or place bets on mpo02. Underage gambling is strictly prohibited. mpo02 conducts age verification checks as part of KYC procedures and reserves the right to request additional proof of age at any time.
By registering an account on mpo02, you represent and warrant that:
mpo02 is designed to serve players residing in Indonesia. You must be physically located in Indonesia at the time of account registration and bet placement. mpo02 does not accept players from jurisdictions where online gambling is explicitly prohibited by local law. It is your sole responsibility to ensure that your use of mpo02 complies with all applicable laws in your jurisdiction.
Each individual is permitted to register and maintain only one account on mpo02. The creation of multiple accounts by the same person — whether through different email addresses, payment methods, or personal details — is strictly prohibited and constitutes a material breach of these terms. mpo02 employs fraud detection systems to identify duplicate accounts and reserves the right to close all associated accounts and void all bets placed through them.
To create an account on mpo02, you must provide accurate, current, and complete personal information as requested during the registration process, including:
All information provided must be truthful and verifiable. Submission of false, misleading, or fraudulent information is grounds for immediate account termination and forfeiture of all funds.
mpo02 is required to verify the identity of all members as part of our anti-money-laundering (AML) and responsible gambling obligations. Before processing your first withdrawal, you will be required to submit the following documents:
mpo02 typically processes KYC verification within 24 hours during business days. Withdrawal requests submitted before successful KYC verification will be held pending document approval.
You are solely responsible for maintaining the confidentiality and security of your account login credentials. You must:
mpo02 will never ask you to disclose your password via email, phone, or live chat. Any such request should be treated as a phishing attempt and reported to our security team immediately. You are liable for all activity conducted through your account, whether authorized by you or not, until you notify us of a suspected security breach.
mpo02 accepts deposits and processes withdrawals exclusively in Indonesian Rupiah (IDR) through the following payment channels:
All payment methods must be registered in your own name and match the name on your mpo02 account. Third-party deposits — payments made from accounts not registered in your name — are strictly prohibited and will be rejected or refunded.
Deposits made via bank transfer or e-wallet are typically credited to your mpo02 account balance instantly upon confirmation by the payment provider. Minimum deposit amount is Rp 50.000. There is no maximum deposit limit, though individual payment providers may impose transaction limits. mpo02 does not charge any fees for deposits; however, your bank or e-wallet provider may apply their own transaction charges.
You may request a withdrawal of your available account balance at any time, subject to the following conditions:
Minimum withdrawal amount is Rp 100.000. mpo02 processes withdrawals to BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay accounts within 5 minutes during standard operating hours (08:00–22:00 WIB, Monday–Sunday). Withdrawals requested outside these hours will be processed on the next business day. mpo02 does not charge withdrawal fees.
mpo02 reserves the right to conduct additional security and fraud checks on withdrawal requests, particularly for first-time withdrawals or unusually large amounts. Such checks may delay processing by up to 48 hours. You may be asked to provide supplementary identification documents, proof of payment method ownership, or to complete a video verification call with our compliance team.
mpo02 may offer bonuses, free bets, cashback promotions, and other incentives to members from time to time. All bonuses are subject to specific terms and conditions, including:
mpo02 reserves the right to void bonuses, confiscate winnings, and close accounts if bonus terms are violated or if we detect patterns of bonus abuse, including but not limited to:
All bonus decisions made by mpo02 are final. If you have questions about a specific bonus offer, please contact customer support before opting in.
A bet is considered accepted and valid only when it appears in your account's betting history with a unique transaction ID and confirmed stake amount. mpo02 reserves the right to refuse or limit any bet at our sole discretion, particularly if we suspect fraudulent activity, error in odds compilation, or integrity concerns regarding the event or player involved.
All bets are settled based on the official result of the event as determined by the governing sports body or game provider. mpo02 follows industry-standard settlement rules for each sport and betting market. Specific rules for football (soccer), basketball, togel draws, live casino games, and other products are available in the "Rules" section of the platform. In the event of ambiguity, mpo02's interpretation of the rules is final.
Bets may be voided and stakes refunded in the following circumstances:
mpo02 is not liable for any loss or inconvenience resulting from voided bets. Our decision to void a bet is final.
mpo02 imposes maximum payout limits on certain bet types and markets to manage risk. These limits vary by sport, competition, and bet type and are displayed in the platform's rules section. Any winnings exceeding the stated maximum payout for a given bet type will be capped at that limit, with the excess amount forfeited.
The following activities are strictly prohibited on the mpo02 platform. Engaging in any of these actions may result in immediate account suspension, forfeiture of funds, and potential legal action:
mpo02 employs advanced fraud detection systems and monitors account activity for suspicious patterns. We cooperate fully with law enforcement authorities in investigating and prosecuting illegal activity conducted through our platform.
While mpo02 strives to provide uninterrupted service 24 hours a day, 7 days a week, we do not guarantee that the platform will be available at all times. The platform may be temporarily unavailable due to scheduled maintenance, server upgrades, technical failures, network issues, or events beyond our reasonable control. mpo02 is not liable for any loss or inconvenience resulting from service interruptions, and no compensation will be provided for downtime.
In the event of a technical malfunction, system error, or incorrect information displayed on the platform (including but not limited to incorrect odds, incorrect game results, or erroneous account balances), mpo02 reserves the right to void affected bets and correct any errors. All bets placed on the basis of such errors are void, and any winnings derived from such bets will be forfeited.
mpo02 integrates third-party services including payment gateways (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, etc.), game providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, and others), and data feeds for sports results and live odds. We are not responsible for the performance, availability, or accuracy of these third-party services. Any disputes arising from third-party service failures must be directed to the relevant provider.
To the fullest extent permitted by applicable law, mpo02's total liability to you for any claim arising out of or relating to your use of the platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited into your account during the 90-day period immediately preceding the event giving rise to the claim. mpo02 is not liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profits, loss of revenue, or loss of data.
mpo02 reserves the right to suspend or close your account immediately and without prior notice if:
Upon account suspension, your access to the platform will be immediately revoked. Any funds held in your account may be frozen pending investigation. If the investigation concludes that you violated these terms, mpo02 may forfeit all funds, close your account permanently, and report the matter to relevant authorities.
If you wish to close your account voluntarily or request self-exclusion as part of responsible gambling measures, please contact our customer support team. Self-exclusion requests can be set for periods of 6 months, 12 months, or permanently. During a self-exclusion period, you will not be able to access your account, place bets, or receive promotional communications from mpo02. For more information on self-exclusion and responsible gambling tools, please visit our Responsible Gaming page.
If your account is closed (whether by you or by mpo02) and there are no outstanding disputes, fraud investigations, or bonus wagering requirements, you may request withdrawal of your remaining account balance. mpo02 will process such withdrawals in accordance with our standard withdrawal procedures. If your account was closed due to a breach of these terms, mpo02 reserves the right to forfeit any remaining balance.
All content displayed on the mpo02 platform — including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and compilation of data — is the property of mpo02 or its content suppliers and is protected by Indonesian and international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the mpo02 platform without our prior written consent.
The mpo02 name, logo, and all related trademarks, service marks, and trade names are the exclusive property of mpo02 and may not be used without prior written permission.
These Terms & Conditions shall be governed by and construed in accordance with international gaming industry standards and the laws applicable in the jurisdiction where mpo02 holds its operating license. To the extent permitted by law, Indonesian law shall apply for disputes arising from transactions conducted by Indonesian residents.
If you have a complaint or dispute regarding your account, a bet settlement, or any other aspect of the mpo02 service, you must first contact our customer support team via live chat or email. We are committed to resolving disputes fairly and promptly. Most issues are resolved within 48 hours.
If you remain dissatisfied with the resolution provided by customer support, you may escalate the matter to our management team by emailing [email protected] with the subject line "Escalated Complaint" and a full description of the issue. We will conduct a thorough review and provide a final decision within 7 business days.
All decisions made by mpo02's management team regarding bet settlements, bonus disputes, and account closures are final and binding.
If you have any questions about these Terms & Conditions or require assistance with your account, please contact mpo02 customer support:
Email: [email protected]
Live Chat: Available 24/7 via your mpo02 account dashboard
WhatsApp Support: Details provided upon account verification
Average Response Time: 2–5 minutes (peak hours 10:00–22:00 WIB)
For inquiries related to responsible gambling, self-exclusion, or problem gambling support, please visit our Responsible Gaming page or contact our dedicated responsible gambling support team.
By continuing to use the mpo02 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These terms constitute a legally binding agreement between you and mpo02. If you do not agree with any provision, you must cease using the platform immediately.
Our customer support team is available 24/7 to answer questions about these Terms & Conditions, your account, or any aspect of the mpo02 platform.